FAQ

Do I need to buy tickets in advance?

Yes, 95% of TG parties sell out in advance. Events such as Halloween/Valentines sell out quite far in advance, so it is very rare that we have tickets for sale on the door.

 

Is TG open every night, or just the dates on the website?

We are an event rather than a venue, we don’t have a permanent space, so the dates on the websites are the only dates that we have parties.

 

Once a party is sold out, will there be tickets available on the door/ in other outlets/ can I still get in?

Once an event is sold out it means we are full to capacity. There will be no tickets available anywhere – including on the door.

If we have sold out well in advance, we may start a waiting list for any returned tickets. We'll post information for how to join the waiting list (and how to return tickets) in the event information on our website, and on the Facebook event page, for the party in question. Please do not risk buying second hand e-tickets via ticket sites, Gumtree etc. If you show up with a fake or duplicate ticket to a sold out party, we will not be able to sell you a replacement. The waiting list is the only way we can guarantee you'll get a legitimate ticket for a sold out party.

Most tickets only get returned to us on the week of the party when people find they can no longer attend, so that’s when we are generally able to offer tickets to the waiting list.

Please note that the waiting list/returns system is something that we run on an unofficial capacity, if a party sells out far enough in advance for it to be viable. It is set up as a courtesy to help prevent customers buying fake tickets for sold out parties, and we are otherwise unable to offer ticket returns.

 

Can I check that my outfit will be ok for TG Dresscode before the party?

Yes! You can email This email address is being protected from spambots. You need JavaScript enabled to view it., up until the day before the party that you are coming to for us to let you know if you’re outfit will pass dresscode.  There is no need to risk being turned away on the night, we are more than happy to chat through outfit options with you.

 

What is the Dresscode?

We are an extreme fetish fantasy event, with a strict dresscode to match! This applies to both men and women – if you don’t like dressing up, then we aren’t the right party for you!

We are about head to toe effort and pushing boundaries, not just a gesture towards a fetish look. TG is a place for you to be the most extreme version of yourself - the club should look like a scene from a movie rather than a fancy dress party! If you can wear any part of your outfit to a regular party, or travel on the tube without being stared at, then it’s a good sign that you won’t be dressed up enough for TG!! This is your chance to be someone that you can’t be anywhere else, we are a home for people that want a safe place to be as extreme and excessive in their look as possible!

The club is what it is due to the level of effort that our customers put into their outfits for the night, so we strictly enforce the dresscode policy on the door and don’t make exceptions!

Items that are 100% not allowed in to the club include:

  • Jeans (any colour, including black)
  • Regular suits (yes even with a hat)
  • Cotton shirts and t-shirts
  • Sexy party dresses that could be worn to any nightclub
  • Cotton underwear/boxer shorts
  • Camo trousers/street camo
  • Regular black fabric trousers 
  • Leggings/Meggings – including shiny/wet look leggings for men (this seems to have become the go to minimum effort outfit over the past year so we’ve had to say no more!) More info and suggestions will be written on the event page for the party that you are looking to attend

An easy way to get outfit inspiration is to check out the galleries on our social media:

https://www.facebook.com/torturegardenevents/

@torturegardenofficial

 

Do I have to arrive already in my outfit/ can I change once I get there?

If you aren’t comfortable travelling in your outfit, then you're welcome to change once you arrive. The dresscode staff at the door will need to see your outfit at the door, and we have a second tier of dresscode staff inside the club, so please have it easily accessible to show them if you won’t already be wearing it. We don’t have a specific changing area at all our events, but customers are welcome to change in the toilets before going into the main club. To help make it easier to get changed once at the event, we recommend wearing as much of your outfit under your regular clothes as possible, and then you can easily give a quick flash to the door staff on entry to the club.

 

Is there a cloakroom at your events?

Yes, every party we do has the same kind of cloakroom that you would find at any nightclub. You check in coats and bags when you arrive, then check them out again when you leave. We do not use venues that have locker facilities that you can return to during the night.

 

Is there a bar at your events?

We have fully licensed bars at all our events. 

 

Is there a specific area/couples room etc. at all your events?

The facilities at our events are venue dependent. All information regarding rooms, areas, performances and DJs will be listed in the event information at each event.

Please note, that in order to keep the couples room safe, we do ONLY allow couples in this area (no throuples, groups etc.). We'd love to allow poly groups etc. in this area too, but unfortunately we've found that this is the only way to keep it safe and manageable.

 

I’ve purchased a ticket and haven’t received it/ have deleted it, what should I do?

If you can't find your ticket/email confirmation, you can retrieve your tickets by logging into your Eventbrite account using the email address you purchased the tickets with. If you're still having issues, then you're welcome to contact us directly. 

 

When are your upcoming parties?

All confirmed dates are on the website at the bottom of our events page http://torturegarden.com/events. If a party is listed on there, but does not have a featured page on the website, it means that it has not gone on sale yet. If a party is sold out, it will show as sold out in the event information next to the event listing.

 

Can I take photos in the club?

NO! We are a fetish event, and to protect customer privacy we do not allow customers to take photos (even of themselves, it would be impossible for us to police this if people could take selfies).

We do have official photographers wearing TG passes that take photos at our parties. They will check with you before snapping you, so if you don’t want to be caught on camera, just say no! We post galleries onto the TG FB as we receive them from the photographers (generally 5 days – 2 weeks after a party), and also post select photos on the Instagram. If you are caught taking photos inside the club you will be asked to leave. 

We do have photobooth areas at some of our events, but this will be clearly marked with signs!

 

If I can’t use a camera phone, can I still bring my phone in with me?

Yes, we understand a lot of you need your phones with you in case of issues with babysitters/ work etc, that’s fine! We just ask that if you need to check your phone, you do so descretely, and out of the way of other customers! Please remember that this is a fantasy environment, and having your phone out constantly will ruin the night for others!

 

I lost something at the club, who should I contact?

The venues deal directly with lost property, so please contact them directly. All venue contact details will be available on Google.

Unfortunately we're unable to help with loss of non-tangible items (dignity, sanity, ability to blend in in the outside world) ;-)