Privacy Policy

Torture Garden Productions Ltd

Website PRIVACY POLICY

The purpose of this Policy is to explain what information Torture Garden Productions Ltd (“TG”, “us”, “we”) collect about you and how we use such personal information.

By either registering as a user of any services provided by on this website (the “Site”), including membership, and by using the Site generally you agree to this use and to the terms of this Policy.

The data controller of this Site is Torture Garden Productions Ltd. whose registered address is Unit 10, 8 Argall Ave, E10 7QE

We encourage you to check this page periodically for changes.  We are committed to protecting any data we collect concerning you. By using or navigating this Site, you acknowledge and agree to the use of data we collect in accordance with this Privacy Policy.  If you do not agree to these terms, do not supply any personal details, or use or revisit our Site.

This Policy may be updated from time to time so you may wish to check it each time you submit personal information to any this Site. The date of the most recent revisions will appear on this page.

 

1.  What information do we collect and how do we use it?

We use the information collected primarily to process the task for which you visited the Site. This includes information provided by you to subscribe to our e-newsletter join our e-mailing list, or to provide you with relevant information you have requested. All information submitted for online ticket purchase transactions occur off site via our ticket agent, Dice

Data collected in the UK is held in accordance with the Data Protection Act. Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where you have submitted it to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA.

Any queries about ticket purchases via Dice must be sent directly to them, who can be contacted on help@dice.fm

 

Cookies

We use cookies to improve our users’ experience. The information provided to us is used to help review, develop, and improve the website and on-line services. Cookies are small files which are stored on your computer and designed to identify our users. If you do not wish for these to be used, you must disable them on your browser.

 

Third Parties

We do not share your personal information obtained about you from this Site with third parties, except as required to process a purchase   Otherwise, your information might only be disclosed in special cases if required to do so by law, court order, or other governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable.

Sites we link to or which link to us: the Site contains links to other Internet sites and social media resources (for example).  By clicking on any of these links you will redirected off the Site and to third party websites. We disclaim all responsibility for the content and privacy policies of such sites.  You should make sure you read and understand the privacy policies of any third party sites before using them.

 

2. How do I unsubscribe from the newsletter?

If you want to be removed from our newsletter mailing list, please click on the ‘unsubscribe’ link available at the bottom the newsletter.

3, How do I remove my images from the photo galleries?

Email us to let us know which event and which photographer gallery the image is in.I you can include a screen grab this will help us to quickly find the photograph to delete it. We may ask you to prove you are the person in the image prior to deleting it.

 

TG Productions Ltd Customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post

TG Productions Ltd, Unit 10, 8 Argall Avenue, LONDON, E10 7QE, GB

Telephone

02039047889

Email

info@torturegarden.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

We also collect or use the following information to provide services and goods, including delivery:

We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:

We collect or use the following information for service updates or marketing purposes:

We collect or use the following information to comply with legal requirements:

We also collect or use the following information to comply with legal requirements:

We collect or use the following information for recruitment purposes:

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Our lawful bases for collecting or using personal information for legal requirements are:

Our lawful bases for collecting or using personal information for recruitment purposes are:

Where we get personal information from

How long we keep information

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes that we collected it for, including satisfying any legal,regulatory, tax, accounting or reporting requirements and for the establishment or defence of legal claims

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means

 

Who we share information with

Others we share personal information with

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. We will respond to this appropriately within the guidelines given by the ICO the best of our abilities, this may mean you are not entitled to unredacted or in certain circumstances any access to particular data that may compromise other individuals’ privacy

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

27 June 2024

 

Contact Us

If you have any comments or queries in connection with this Policy, you can contact us at info@torturegarden.com or by phone on 0207 500 7730 or by writing at the address above.