Privacy Policy

Torture Garden Productions Ltd

Website PRIVACY POLICY

The purpose of this Policy is to explain what information Torture Garden Productions Ltd (“TG”, “us”, “we”) collect about you and how we use such personal information.

By either registering as a user of any services provided by on this website (the “Site”), including membership, and by using the Site generally you agree to this use and to the terms of this Policy.

The data controller of this Site is Torture Garden Productions Ltd. whose registered address is 18 Rotherhithe Business Estate, 214 Rotherhithe New Road, SE16 3EH

We encourage you to check this page periodically for changes.  We are committed to protecting any data we collect concerning you. By using or navigating this Site, you acknowledge and agree to the use of data we collect in accordance with this Privacy Policy.  If you do not agree to these terms, do not supply any personal details, or use or revisit our Site.

This Policy may be updated from time to time so you may wish to check it each time you submit personal information to any this Site. The date of the most recent revisions will appear on this page.

 

1.  What information do we collect and how do we use it?

We use the information collected primarily to process the task for which you visited the Site. This includes information provided by you to subscribe to our e-newsletter, or signing up as a Photographer to use our “Photographer Panel” area of the Site. oin our e-mailing list, or to provide you with relevant information you have requested. All information submitted for online ticket purchase transactions occur off site via our ticket agent, ticketscript.

Data collected in the UK is held in accordance with the Data Protection Act. Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where you have submitted it to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA.

Any queries about ticket purchases via ticketscript must be sent directly to them, who can be contacted on support@ticketscript.co.ukThis email address is being protected from spambots. You need JavaScript enabled to view it.“>

 

Cookies

We use cookies to improve our users’ experience. The information provided to us is used to help review, develop, and improve the website and on-line services. Cookies are small files which are stored on your computer and designed to identify our users. If you do not wish for these to be used, you must disable them on your browser.

 

Third Parties

We do not share your personal information obtained about you from this Site with third parties, except as required to process a purchase   Otherwise, your information might only be disclosed in special cases if required to do so by law, court order, or other governmental authority or when we believe in good faith that disclosing this information is otherwise necessary or advisable.

Sites we link to or which link to us: the Site contains links to other Internet sites and social media resources (for example).  By clicking on any of these links you will redirected off the Site and to third party websites. We disclaim all responsibility for the content and privacy policies of such sites.  You should make sure you read and understand the privacy policies of any third party sites before using them.

 

3.  How do I request my personal data?

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee of £10, and prove your identity with 2 pieces of approved photographic identification. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below). We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer atinfo@torturegarden.com and indicate “Privacy Policy” in the subject line.

 

4I’m registered as a Photographer, how do I change my details stored on the Site?

To change any of your registered details on the Site, on the Photographers Panel page login page, enter your details.  You will be able to then change your details in the Admin Backend Area.

 

5. How do I unsubscribe from the newsletter?

If you want to be removed from our newsletter mailing list, please click on the ‘unsubscribe’ link available at the bottom the newsletter.

 

Contact Us

If you have any comments or queries in connection with this Policy, you can contact us at info@torturegarden.com or by phone on 0207 500 7730 or by writing at the address above.